Who we are

At Kikeplesant Marketplace, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website kikeplesant.co.uk or use our services. By accessing or using our website, you agree to the practices outlined below.

1. Information we collect

We may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number, billing/shipping addresses
  • Account login details
  • Payment information (processed securely via third-party payment providers)

b. Non-Personal Information:

  • Browser type, operating system, device type
  • IP address, pages visited, time spent on the site
  • Cookies and tracking data

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing orders and payments
  • Managing user accounts
  • Communicating updates, promotions, or customer support
  • Improving our website, services, and user experience
  • Preventing fraud and unauthorized activities
  • Complying with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences
  • Analyze site traffic and usage
  • Provide targeted marketing content

You can choose to disable cookies in your browser settings, but some features may not function properly.

4. Sharing Your Information

We respect your privacy and do not sell or rent your information. We may share information in these cases:

  • With trusted third-party service providers (payment processors, shipping companies)
  • To comply with legal obligations or enforce our Terms of Service
  • In the event of a business transaction such as a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Restrict or object to certain data processing activities

To exercise any of these rights, please contact us at info@kikeplesant.co.uk.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Effective Date” revised.